FAQs
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PRODUCT DETAILS

Our products contain: Eggs, milk, tree nuts, peanuts, soy, and wheat (gluten).

We make all our products in our kitchen where eggs, milk, peanuts, tree nuts, soy, and wheat (gluten) are present.

Alfajores: 1.75” diameter
Brownie Truffles: 1.5” diameter
Brownies: 2” inches

Alfajores: Once received, you may leave our Alfajores at room temperature for 7 days, or in the fridge for 15 days. If you choose to refrigerate them, a gentle 10-second microwave warm-up is all they need before becoming the perfect treat.   

Brownie Truffles: Once delivered, our Brownie Truffles can sit pretty at room temperature for 4 days (though, let’s be honest, they likely won’t last that long). Alternatively, you may refrigerate them for up to 7 days, allowing these sweet delights to rest at room temperature for 3 hours before savoring their irresistible goodness.

Brownies: These rich delights can be refrigerated, maintaining their decadence for up to 2 weeks. For extended enjoyment, freeze them well-wrapped for up to 1 month. Before serving, we recommend allowing the brownies to rest at room temperature for 3 hours—unlocking a world of deliciousness.

ORDER DETAILS

Yes, we want to make you happy! Our small batch culture allows us to customize your orders. We can put your favorite flavors in it. Just make a note of your preference in the “Order Notes” section when you are placing your order. You can also write your gift message there if it is a gift. We will see both notes.

Yes, email us the changes you are requesting at: info@butterandsugarbakeshop.com 

 

Please Include:
1. Order number (e.g., #1128)
2. The change requested (e.g., I want to change the address)

 

* Please note, we only accept order changes received 3 working days before the delivery or shipping date.
Working days only count from Monday through Friday (Saturday and Sunday the kitchen is closed).

SHIPPING, LOCAL DELIVERY, AND PICKUP

We ship nationwide using USPS Priority Mail which takes 3 to 5 business days depending on the State and excluding Holiday Season. We don’t ship to a P.O Box

 

Orders placed on:

Monday: will ship on Thursday.

Tuesday: will ship on Thursday.

Wednesday: will ship on Thursday.

Thursday: will ship on Monday.

Friday: will ship on Monday.

For local delivery in the following Counties in Florida: Seminole, Orange, Volusia, Osceola, and Lake Counties, orders should be placed online. Please make a note of your delivery preference. 

 

Please send us a message at (407) 493-2187 or email us at [email protected] to coordinate delivery.

Yes. We offer pickup at our commercial kitchen in Longwood, Florida. This location is NOT a retail shop.

To coordinate your pickup with us, please call us beforehand,

at: (407) 493-2187 or email us at: info@butterandsugarbakeshop.com  

since this is a baked-to-order experience, and all of our goodies need to be pre-ordered. 

Corporate Gifts, Catering, and Wholesale

We love corporate gifts. Whether you are looking for gifts for your clients that will set you apart, or are celebrating a team member, or sending a client a Thank You Gift, our made-to-order goodies are perfect for any occasion! All of our boxes come with an Occasion Card and Personalized message. Make a great, lasting impression! Get connected with our Corporate Gifting Specialist to start crafting sweet and unique Corporate Gifts that are sure to delight your clients, coworkers, and employees.

 

Email us at info@butterandsugarbakeshop.com 

Our irresistible and unique desserts are the perfect way to bring elegance and a WOW Factor to your special event.

 

❤︎ Goodies Towers: You are sure to surprise and delight your guests with these irresistible “full of flavor” sweet treats. Our experienced staff will work with you and /or your caterer to help select the best assortment for your next special event.

 

❤︎ Party Favors: Love and Sweets are all you need!!! What better way to express your gratitude than with our unique Party Favor boxes! Choose from our Alfajores, Brigadeiros, or decadent Brownies for your next Wedding, Baby Shower, Party, or any special event.

 

Email us at info@butterandsugarbakeshop.com 

Yes, we do. Our sweets are perfect to sell in Coffee Shops, Restaurants, Hotels and Gift Shops. They are unique and only made with the highest quality ingredients. We make our goodies in small batches in our commercial kitchen, not in a factory. Each of our sweets is made and decorated by hand. If you have any questions, please give us a call or email us and we will be happy to customize your order.

Have Any Other Questions?

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